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Lansweeper

Lansweeper

Overview

What is Lansweeper?

Lansweeper - Network Discovery and IT Asset Management Software Lansweeper is an IT asset management solution that provides network discovery of all connected users, devices, and software within the IT estate. Lansweeper's device recognition capabilities provide complete visibility across the entire IT estate,…

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Recent Reviews

TrustRadius Insights

LANSweeper is a versatile inventory system that has proven to be an invaluable asset for IT departments across various organizations. …
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Easy to deploy

8 out of 10
May 30, 2023
With all the IT asset across various office globally, we need to have a centralize IT asset management software to inventories all the IT …
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Lansweeper review

8 out of 10
December 28, 2016
Incentivized
We use Lansweeper to manage our infrastructure. It allows us to pull useful reports, push software and manage our assets all in one easy …
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Read all reviews

Popular Features

View all 4 features
  • Asset relationship management (11)
    8.3
    83%
  • License management (8)
    8.3
    83%
  • Software and hardware inventory tracking (12)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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Free (up to 100 assets)

$0

On Premise

Enterprise

$1

On Premise
per year per asset

Additional Help Desk Agents

$120

On Premise
per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lansweeper.com/pricing/?utm…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1 per year per asset
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Features

IT Asset Management

IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making

8.2
Avg 7.6
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Product Details

What is Lansweeper?

Lansweeper - Network Discovery and IT Asset Management Software

Lansweeper is an IT asset management solution that provides network discovery of all connected users, devices, and software within the IT estate. Lansweeper's device recognition capabilities provide complete visibility across the entire IT estate, in one centralized IT inventory.

Know Your IT

Lansweeper automatically and continuously discovers IT assets across infrastructure — servers, laptops, desktops, virtual & cloud machines, networks devices and IoT assets— in order to create an always-accurate, up-to-date inventory with detailed and granular IT asset data. Not only the hardware specs, but also the user data and installed software are gathered in one central repository.

Lansweeper also discovers devices that only briefly touch the network, as well as shadow IT and forgotten, idle devices, identifying them accurately.

Key Benefits

  • Increase Visibility: Eliminate blind spots and discover previously unknown assets.
  • Boost Productivity: Automate recordkeeping and reporting.
  • Improve Security: Identify risks, vulnerabilities and non-compliance issues.
  • Optimize Costs: Reveal needless expenses and manage IT more cost-effectively.

Lansweeper Features

IT Asset Management Features

  • Supported: Software and hardware inventory tracking
  • Supported: License management
  • Supported: Asset lifecycle monitoring
  • Supported: Asset relationship management

Lansweeper Screenshots

Screenshot of Lansweeper Cloud IT DashboardScreenshot of Cloud Asset Summary PageScreenshot of On-premise Asset Summary PageScreenshot of Asset History PageScreenshot of AD User ReportScreenshot of Switch Asset PageScreenshot of Patch Tuesday ReportScreenshot of Cloud Scanning Target OverviewScreenshot of Cloud Patch Tuesday Report

Lansweeper Videos

Lansweeper Product Overview | IT Asset Management | Network Scanner & Inventory Solution
Lansweeper | LsAgent
IT Network Inventory | Agentless Network Discovery

Lansweeper Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Lansweeper starts at $1.

Spiceworks Help Desk and Microsoft Intune are common alternatives for Lansweeper.

Reviewers rate License management and Asset relationship management highest, with a score of 8.3.

The most common users of Lansweeper are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(77)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LANSweeper is a versatile inventory system that has proven to be an invaluable asset for IT departments across various organizations. Users have praised its ability to provide a centralized solution for tracking and managing all assets in the network, including desktops, notebooks, servers, switches, IP phones, and materials in stock. By utilizing the software's comprehensive scanning capabilities, users can effortlessly monitor critical aspects such as drive space, toner levels, antivirus status, and software installations. LANSweeper's detailed reports offer valuable insights into network-connected devices, enabling users to plan hardware upgrades effectively. The software's user-friendly interface and SQL configuration make it easy to set up personalized reports and alerts tailored to specific needs. Moreover, LANSweeper's cost-effectiveness is highlighted by the availability of a free option for smaller organizations with fewer than 100 devices. This product has become an indispensable tool for IT departments seeking efficient inventory management and asset monitoring solutions.

Effective scanning capabilities: Many users have praised LANSweeper's scanning capabilities, stating that it allows for an in-depth look at devices on the network. This feature has been identified by several reviewers as one of the key strengths of the software.

Extensive reporting functionality: Several users have appreciated the extensive reporting functionality offered by LANSweeper. They mention being able to generate a wide range of reports, including checking RAM in groups and identifying necessary upgrades. This flexibility in reporting has been highly regarded by multiple reviewers.

Useful for device identification and management: Users have found LANSweeper to be highly useful for identifying and managing various devices on their networks. It enables them to address issues such as local printers not allowed on the network or end-of-life devices. The ability to quickly access printer statuses, including toner levels, paper availability, and service errors, has also been highlighted by users as a valuable feature of LANSweeper.

Slow Performance in VMs: Some users have experienced slowness in LANSweeper, especially when running it in a 2016 VM. They suggest that using an SQL server instead of a local lite instance of SQL may improve its performance.

Lack of Detail in Printer Reports: Users have mentioned that the printer reports in LANSweeper lack sufficient details. This can make it challenging to gather comprehensive information about printers.

Difficulty with Auto-Removal Management: Some users find it difficult to balance the auto-removal of items from LANSweeper. While acknowledging that it might not be the software's fault, they still struggle with managing this feature effectively.

Users of Lansweeper have made several recommendations regarding its functionality for staying on top of workstations and tracking patched vulnerabilities. The three most common recommendations are as follows:

  1. Keep track of workstations: Many users have commended Lansweeper for its ability to effectively manage and monitor workstations. They have found it helpful in keeping track of hardware and software inventory, ensuring that all workstations are up to date with the latest patches and updates.

  2. Patch management: Users have found Lansweeper to be a valuable tool for tracking exploited patches and vulnerabilities. It provides an efficient way to identify and prioritize patching tasks, allowing users to mitigate potential security risks more effectively.

  3. Customization and reporting capabilities: A number of reviewers have praised Lansweeper for its customization options and robust reporting capabilities. Users appreciate the ability to tailor the tool to their specific needs, creating custom reports and dashboards that provide meaningful insights into their IT infrastructure.

These recommendations highlight Lansweeper's strengths in workstation management, patch tracking, and customization features, making it a useful tool for businesses looking to stay on top of their IT environment.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Mike Bursack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Lansweeper is used for many IT functions. It shows me all my network-connected devices, including details about my PC's and Servers. I can see what processor, RAM, and Hard drives they have, so if I'm planning to upgrade, this makes it easier. I can also see who is logged on to that PC and its IP address. It also scans the PC's for what software they have and if the hard drive is full. You can create canned or custom reports using simple SQL code that many users provide to create the reports and alerts. I have one alert that tells me if a printer is getting low on toner. Another that looks at my domain server for any users that have locked their account. I also have a very nice helpdesk module that you can also create reports and alerts on. Lansweeper is so easy to create what you need due to the SQL aspect of it. And if you have less than 100 devices, it's free.
  • Helpdesk - Easy to create tickets or projects and manipulate them even links to a calendar to schedule events.
  • Reports and Alerts are so customizable, and you can download tones of them online. Any reports can be turned into an alert that can be emailed to you IF something matches your criteria.
  • Network device tracking to see what you have and details about them are excellent, and set up was fast and straightforward as it scanned my network easily.
  • Tracking what software you have. Other software tracking programs I have used gave too much info; this gives you only what you need to see about what software it finds. And yes, you can create more custom reports or alerts.
  • Great for Scorcarding due to the reports you can make
  • You get alerts from Lansweeper of major software updates and the SQL code to copy and create a report to check all your PC's to see if they have the right updates.
  • The menu bar is too bunched up, and it uses a hover over to pull-down menus. I'm always hovering over the wrong thing and have to move my mouse away then go back to hover or click on what I want.
  • I would like to turn off the hover-over on helpdesk tickets. It pops up too fast before I can ready my support ticket subjects.
  • Lansweeper is well suited for any IT department, from small to mid-sized. This would be for that advanced IT person that understands they need to see what's on their network and a little about SQL to create Reports and Alerts.
  • It may be too much for that small 5-10 user company, but remember its free if you have 100 devices or less.
IT Asset Management (3)
66.66666666666667%
6.7
Software and hardware inventory tracking
100%
10.0
License management
N/A
N/A
Asset relationship management
100%
10.0
  • Being able to see everything on my network helps me keep track and keep unauthorized software off my network.
  • If you set up to many scans, you could slow down your network. Keep it simple or scan at night. Lansweeper has to scan before the Reports and Alerts can have updated data to work with.
  • You will have to have a dedicated PC or VM to run this. An old PC worked for me.
Lansweeper is a more mature software. Its ability to scan hardware and software is more to the point and not so full of bad info or junk you don't need. The Helpdesk feature has better options and not locked down to what the creator wants you to see. But the Reporting and Alerting is 100 times better and one of the main reasons I changed.
Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.
Intermapper, Spiceworks, Veeam Backup & Replication
2
IT Support
1
IT or someone who can navigate basic software
  • Asset Tracking
  • Software Tracking
  • Reports and Alerts
  • Having it Alert me of issues before they become major issues. Printer low on toner, HDD almost full, monitor errors in event logs....
  • Reports to simplify searching my network for something
  • Creating Reports and Alerts to monitor things as we grow. Let the computers do all the work at finding issues.
Brandon Patton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently utilizing Lansweeper as our go-to IT asset inventory database. Prior to installation, we were able to discern data from Active Directory, countless Excel sheets, and "chicken-scratch" notebooks to track inventory and serials. Lansweeper has allowed us to centralize our inventory into one location, which automatically updates as we make changes to our environment.
  • Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
  • Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
  • Easy and intuitive helpdesk feature that allows you to track requests against specific assets.
  • The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
  • Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
  • Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.
Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
IT Asset Management (3)
90%
9.0
Software and hardware inventory tracking
100%
10.0
License management
80%
8.0
Asset relationship management
90%
9.0
  • For the cost, it has been the quickest ROI, as we've been able to dramatically improve our auditing capabilities and verify asset inventory.
  • Part of that ROI, is that there was little setup or configuration necessary to get up and going - a quick install and instructing Lansweeper what IP range to scan, and it took care of the rest. Adding linkage into Office 365 and our on-prem Active Directory was also very quick and intuitive.
Lansweeper is DRAMATICALLY cheaper than KACE and provides the same level of reporting and inventory of asset data. Where KACE outshines Lansweeper, is Lansweeper has a very minimal software deployment system that requires clients to have direct access to a common file share. KACE allows you to upload files directly into it's environment, and assets can download over HTTPS those files for installation anywhere.

Spiceworks was a great inventory and helpdesk system for free - but the product I feel has gone stale and not nearly as powerful as it use to be - for that reason Lansweeper appears to have taken up the charge and utilized a lot of Spiceworks was going for.
Very helpful support and fast responses - can answer any questions in a friendly manner and provide guidance and suggestions in trying to solve various configurations within Lansweeper. Another significant benefit is their Newsfeed keeps you update to data on big IT news, such as EOL announcements in the industry, and vulnerability alerts. On top of this, they regularly publish importable reports that you can pull into your Lansweeper installation to assist in searching for vulnerabilities and EOL products to take action against. Very positive experience!
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We selected Lansweeper after reading reviews and talking to other users. It was being used to address license compliance in our varied network which included a few business units, mobile users, and home workers. The best thing about Lansweeper is the price - it is cheap. The other thing is that it can pick up all the hardware assets on our network and we can make a diagram about where everything resides. However, we found that agentless has a huge drawback - it will only scan what it can see. In our varied network, we didn't see some users for weeks, other networks and business units were invisible and this really wasn't a product for our environment. We needed agents.
What really hit home was the recognition or lack of. Microsoft recognition was not bad but the datacenter needed total manual intervention. Office 365 wasn't picked up and no usage statistics. Anything beyond Microsoft/Adobe Acrobat/Sophos was a challenge. In conclusion, if you're 50 or 100 users, go for Lansweeper. If more complex, don't waste time or embarrassment in having to change the product later.
  • Picks up items on the network such as switches printers. I like the fact that toner is running low but to a large business like ours, that doesn't make much difference. For small businesses, that would be good.
  • Connects to Dell/HP to get warranty info. Not always but good to see some areas populated.
  • The scan is quite quick, will bring back some useful data.
  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
Suited for the basic x86 environment of Windows machines and those looking for hardware discovery. I would say 150 to 200 device companies it is recommended. Unfortunately, for our environment, it lacks the detailed data, software recognition, coverage and functionality to be considered encompassing.
IT Asset Management (3)
43.33333333333333%
4.3
Software and hardware inventory tracking
50%
5.0
License management
40%
4.0
Asset relationship management
40%
4.0
  • I would consider that ROI has been achieved - it wasn't expensive. However, Spiceworks could have done the same for free.
  • Too much manual intervention. Not strong beyond basic Microsoft products so we had to keep an eye on everything.
  • Great sniffer of hardware on the network including switches, routers, printers.
  • Lack of features that are essential for enterprise ITAM.
Two very different products. Snow has agents, Lansweeper is agentless with massively different functionality. Lansweeper will be good for 150 to 200 user businesses, Snow is better for anything larger. Lansweeper has little software recognition beyond Microsoft. Snow has better recognition. Lansweeper picks up every device on the network - Snow will only report on devices it has an agent deployed on. No switches, routers etc
Chris John | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lansweeper is being used in various ways throughout my organization. In our IT department, we are using it for discovering and maintaining our software licenses, tracking support needs through the help desk feature, and of course use its capability to inventory our desktop and server infrastructure. We also are using it as a knowledge base for end users.
  • Easy to use.
  • A one stop shop for hardware and software inventory, help desk, and knowledge base.
  • Great tech support.
  • The help desk tool is nice, but setup was a little cumbersome.
  • While their support is great, it's generally only through email.
Lansweeper is well suited for any IT environment. If you want to have a snapshot of what's going on in your network inventory wise, this is your application! If you want a knowledge base, this is your application! If you want a help desk, again, this is your application to try! It really does a lot of things and for the most part does it well!
  • Reporting on hardware is much easier.
  • Reporting on software licensing is a snap.
  • Having a central location where users can get some info on FAQs is great!
SolarWinds Web Help Desk is very bare bones and just not a very intuitive interface. The ticketing system was just a pain to work with and setup took ages upon ages to set up. ManageEngine was a nice solution but it also took quite some time to configure properly. It really was between the two (ManageEngine and Lansweeper).
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